FAQ

You've got heating and air conditioning questions and we've got answers!

  • What does HVAC stand for?

    HVAC is short for heating, ventilation and air conditioning. We often use this abbreviation to refer to your whole heating and air conditioning system.

  • When should I have my heating and cooling system serviced?

    Your HVAC systems should be serviced before the start of each heating and cooling season. So, your air conditioner should have regular maintenance performed at the end of winter or beginning of spring, while your heat pump or furnace should have its regular maintenance performed at the end of summer or beginning of fall.

  • How often should I replace my HVAC air filters?

    Your air filters should be replaced every one to three months depending on usage. This is vitally important to the performance of your HVAC systems and your indoor air quality.

  • How important is my indoor air quality?

    The short answer? Very important! Your indoor air quality can be up to 2-5 times more polluted than the outdoor air. That means pollutants, allergens, dust, and mildew can be circulating in your home affecting your family’s health and wellbeing. Improving and maintaining your indoor air quality is vitally important to your home and family.

  • What causes indoor air pollution?

    According to the U.S. Environmental Protection Agency (EPA), items inside the home that release gas are the primary cause of indoor air problems. The list includes carpeting, upholstered furniture, gas appliances, paints, cleaning products, air fresheners, dry-cleaned clothing and pesticides. If you have an attached garage, fumes from the gasoline, oil and antifreeze in your car can find their way into your home's air. Harsh chemicals can also come from cigarette smoke and wood stoves.

  • What are the benefits of a programmable thermostat?

    Installing a programmable thermostat in your home helps you take control of how much energy you use for heating and cooling. If used effectively, a programmable thermostat can help you improve energy efficiency and save money on your utility bills while keeping your Charlotte, NC home comfortable.

  • What is a ductless mini-split system?

    A ductless mini-split system is an alternative to traditional heating and cooling like central air. Ductless HVAC works similarly to central heating and cooling, except that it doesn’t require ductwork. Your mini-split system will have an indoor and outdoor unit, but it will only require a small hole to be cut through the exterior wall—just big enough for a tube of refrigerant to pass through. Inside your home, the air will be conditioned and returned into the room by the same unit. Ductless mini-splits are a great option for older homes that can't accommodate duct work or for sunrooms, etc.

  • How does a heat pump work?

    A heat pump works by transferring heat energy from one source to another. In the winter when your heat pump is acting as a heating system, it extracts heat energy from the outside air (even in near-freezing temperatures), and transfers it into the air in your home. When summertime rolls around, it’s as easy as flipping a switch to change your heat pump to cool mode. Heat pumps are extremely energy efficient thanks to their versatility.

  • When should I replace my furnace?

    There are a number of factors that contribute to needing a furnace replacement. How old is your furnace? If it’s over 10 – 15 years old, it’s likely time for a furnace replacement—simply because this will improve your energy efficiency. Other factors include: how well it’s heating your home, how often it requires repairs, how much it costs to heat your home, etc.

  • How can I lower my energy bill this summer?

    Money is always a big concern for homeowners all over the country—but how can you lower your electric bill this summer without sacrificing comfort? There are a few things you can do to lower your energy usage, from raising the temperature to closing the curtains.

  • How do I know it's time for an AC replacement?

    Many homeowners have a difficult time deciding whether to keep pouring money into their aging air conditioning system for costly repairs or to upgrade to a new, more efficient AC. If the cost of repair is half the cost of an AC replacement, it might be best to go ahead and replace your air conditioner. Additionally, if your energy bills are continuing to increase for no reason and your AC unit is near the end of its life, it might be wise to replace now rather than later. Call our team of experts to learn more about AC replacement & installation!

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